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Fare changes:
The fares for the “STADT”-KEXI services in the city of Kelheim and the city of Neustadt a.d.D. will be adjusted as of January 2nd.

• A single journey in zone 1 costs 3.00€ for adults and 2.00€ for children/seniors.
• A single journey in Zone 2 costs 4.00€ for adults and 2.50€ for children/seniors.
• The 6-trip ticket in Kelheim is no longer offered.
• The Deutschlandticket will continue to be recognized.

No-Show/Late-Cancel:
Furthermore, a no-show/late-cancel fee of 2.00€ will be charged from 02 January 2024.

The fee will be charged if a customer does not make use of a booked KEXI, or if the cancellation is made less than 15 minutes before departure.

If the customer has not deposited an electronic payment (PayPal / credit card) in their customer account, the account will be blocked. To unblock the account, the customer must book their next journey by telephone via the Mobility Center [Tel.: 0800 9999 800], which will unblock the customer account and add the No-Show/Late-Cancel fee of 2.00€ to the fare to be paid by the customer to the driver.

Passenger adjustment by driver:
To give drivers a little more flexibility when carrying additional passengers at a stop, there will be a “passenger adjustment” option for drivers, allowing them to book additional passengers with the same destination on the spot. This option will initially only be available on the “STADT” KEXI services in Kelheim and Neustadt a.d.D.

Conversion of the KEXI Kelheim app:
On 02 January 2024, the conventional “STADT”-KEXI services in the city of Kelheim will move from the Via-APP to the ioki-APP. Customers who previously used the “STADT”-KEXI service in Kelheim will have to download the KEXI APP from the respective APP store and register there to book journeys from January 2nd.

The KEXI KELHEIM APP from Via will be used exclusively for the autonomous vehicles from 02 January 2024, which will then be on the road free of charge in the 30 km operating area.

KEXI is an on-demand transport service that is intended to supplement classic public transport in the Kelheim district.

With KEXI you are flexible on the road, because KEXI takes you quickly and comfortably from A to B, without a fixed timetable and without a fixed route. You determine the location and the destination as well as the time of your trip. KEXI collects ride requests in the time window of your ride request, so that passengers with similar destinations can share the ride with you. This puts fewer cars on the road and protects the environment.

You can book your individual ride quickly and easily via app or by phone.

KEXI picks you up at the desired time from the selected starting point and brings you quickly and reliably to your predetermined destination.

Please note: Due to the inclusion of additional passengers, we cannot guarantee an exact arrival time at the destination stop.

The KEXI traffic falls under the same rules as the normal public transport bus operation. Therefore, masks are no longer mandatory in KEXI vehicles. However, the wearing of a medical mask is still recommended.

Yes, there are about 1000 KEXI stops, which are distributed in a close-meshed network of stops throughout the district and marked with KEXI stop signs.

No, unfortunately this is not possible. KEXI is not a cab and therefore does not provide door-to-door service. However, the numerous KEXI stops are so close together in the service area that short walking distances to the pick-up location or destination are guaranteed.

The white vehicles and their special KEXI design (blue KEXI lettering) are easy to recognize on the road.

You can book KEXI both via the KEXI app and by phone.

A reservation via the KEXI app is possible at any time. By phone you can order KEXI via our Mobility Center between 6 a.m. and 10 p.m. In both cases, the booking request should be made with a lead time of at least 30 minutes before the start of the trip.

KEXI app
Simply download the app free of charge from the Apple Store or Google Play Store and complete your one-time registration with your name and email address. The next step is to enter your desired starting point and destination and the number of passengers. An easy-to-understand navigation will guide you through the booking process. Once the booking has been completed, you will see your nearest starting bus stop as well as more detailed information about your ride (such as the driver’s name, ride number), the vehicle’s approach in real time, and the estimated time of arrival.

Booking by phone
Of course, you can also book your ride with KEXI by phone. Our Mobility Center is available from Monday to Saturday between 6 a.m. and 10 p.m. via the toll-free number 0800 9999 800 and accepts telephone booking inquiries or reservation requests. Here you will also receive all important information about your booked trip and the stipulated pick-up location.

Yes. Due to the fact that the number of passengers depends on the available seats in the vehicle, this information is very important for us. This is the only way we can match the number of available seats and determine the best and fastest connection for you and your passengers.

Yes, of course. However, children under the age of six may only travel if accompanied by an adult. A separate seat in the vehicle must always be booked for this purpose. Babies can only be transported in their own seat shell. For children, one child’s seat and one booster seat are available per vehicle. Baby carriages and buggies can be taken along.

Trip cancellation is possible. To do so, you must either cancel your booking via the app or, if the booking was made by phone, by calling the Mobility Center at least five minutes before the agreed pick-up time.

Yes, indeed. All KEXI vehicles are accessible via a wheelchair ramp and also transport passengers seated in wheelchairs. However, KEXI is not suitable for transporting electric wheelchairs.

Yes, there are. Children from the age of 4 until the age of 12 and senior citizens from the age of 65 are entitled to a fare reduction.
Children up to the age of 4 are transported free of charge.