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Yes, in addition to conventional vehicles, you can also use automated shuttles in Kelheim in a certain service area. The vehicles are barrier-free and have six seats. A safety operator accompanies you on your journey.

The autonomous KEXI shuttles are available to you free of charge and operate from Monday to Friday between 9:00 a.m. and 4:00 p.m. in the areas of Kelheim Donaupark, Altstadt and the “Pflegerspitz” parking lot.

You can book your ride as usual via the KEXI Kelheim app or by phone, choosing whether you want to order a regular or an autonomous vehicle.
Please note: In order to use an autonomous KEXI, your starting and destination stops must be within the service area of the automated vehicles (KEXI stops: 30, 32, 34, 35, 36, 37, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 52, 53, 115, 116, 117, 122, 123, 124, 126, 127, 128, 129, 131, 132, 133, 134, 135, 137, 140, 141, 142, 143 and 150).

More information about the autonomous shuttles is available at www.kelride.com

Your booking remains valid even if you close the app. After reopening the app, you will be shown where your KEXI vehicle is currently located.

Unfortunately, it is not possible to change the agreed destination during the journey, as the journey is shared with other passengers who have a similar route or destination.

This varies from trip to trip and depends on how many other passengers book a similar route to yours at the same time. There are a total of six seats available in our KEXI vehicles. Depending on the booking request, additional passengers may board a ride with a destination located along the route.

The KEXI tariff applies in the KEXI.
The Deutschlandticket is recognized.
Rail tickets (e.g. the Bayern-Ticket) or tickets from other transport associations are not recognized.

Yes, the use of KEXI is included in the D-Ticket. The prerequisite for this is that you state at the time of booking that you are in possession of a valid D-Ticket and can present this together with a valid ID document at the start of the journey. The name of the D-ticket and the ID document must match.

It is important that you state that you have a D-Ticket when booking via the KEXI app. The booking will then be displayed as “free”. When booking by telephone, you must also state that you wish to use a valid D-Ticket for the journey.

Proof (D-Ticket and ID document) must be presented to the driver.

Please note: All bookings that are booked as a one-way ticket with a corresponding fare can no longer be converted into a D-Ticket at a later date. In this case, the fare must be paid to the driver. Subsequent conversion by the driver is not possible.
You can purchase the D-Ticket at various points of sale throughout Germany.

Translated with DeepL.com (free version)

No. As an individual with a disability, you will be transported free of charge if you identify yourself as a disabled person beforehand at the KEXI Mobility Center by showing your official ID card (which must have a valid token) or by sending us a copy of your disabled ID card by mail or e-mail (please use the following email address: info@kexi.de).

The individual traveling with you will also be transported free of charge, provided that a permanent companion is necessary and that this fact is found on your disabled person’s ID card. A token is not necessary for the accompanying person.

Cashless payment is possible with a credit card via the app.

The fare can also be paid in cash to the driver. You decide how you want to pay when booking. The actual fare will be shown to you before booking. If you book by phone, you will find out the fare from our Mobility Center.

In principle, yes, but safe and orderly KEXI operation must be ensured at all times and any nuisance or danger to other passengers must be prevented. Dogs are therefore only transported under the supervision of a suitable person and may not be accommodated on seats. Small animals may only be carried in suitable containers. Transportation is free of charge.

KEXI usually offers sufficient space for hand luggage. If there is free space in the vehicles, suitcases can also be carried. However, we cannot guarantee room for a suitcase. Unfortunately, larger pieces of luggage cannot be transported due to capacity limitations.

Unfortunately, no. Bicycles cannot be transported on a KEXI.

The transport of electrically powered lightweight vehicles (so-called “e-scooters”) is also excluded.

It is important that you arrive on time at the agreed starting bus stop, otherwise the trip will have to be made without you. Unfortunately, KEXI cannot wait for you, as this would put other passengers at a disadvantage and cause further delays in the route planning.

You can reach us at our Mobility Center from Monday to Saturday between 6 a.m. and 10 p.m. at 0800 9999800, and we will be happy to assist you. Your call is free of charge.